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Privacy Policy

Lueciga, committed to protecting your privacy. This Privacy Policy indicate how we collect, use, and share your personal information when you sign in our website and purchase our products.

Information Collect
We collect the following types of information:

Contact Info:  name, email address, phone number when you create an account, sign up for our newsletter, or place an order.

Payment Info: credit card number, billing address, and other information necessary to process your payment.

Usage Info:  pages you visit, the links you click on, and the searches content.

Device Info: the device you are using to access our website, PI address, the type of device, operating system, and browser.

Collecting your personal information directly from you / through the following means:

When you visit and use our website;
When you communicate with our customer service ;
When you request a quote or place an order;
When you contact us for further information or register your details on our website;
When you participate in surveys and other types of research;
When you joint promotions, sweepstakes, or contests hosted by lueicga;
When you subscribe to our mailing list;
When you submit a job application or resume.
We may also collect personal information from third-party sources, such as recruiters, credit reporting agencies, law enforcement agencies, and other government agencies.

How We Use Your Information

Lueciga collects, uses, and stores your personal information for better understand needs and to provide best service to you.

  • Complete online/offline purchase transactions;
  • Handle your queries or customer service issues in a timely manner;
  • Update products information, exceptional services, promotion events, or holiday notice that may be of particular interest to you through various channels, and you may opt-out of these activities at any time;
  • Enhance your online customer experience and guide your transactions more quickly;
  • Carry out business processing functions, including providing personal information to our contractors, service providers, or other third parties such as delivery companies or postal services;
  • For planning, marketing, or research purposes.

How we protect your personal information

Lueciga and our partners are dedicated to safeguarding the security of our customers' data. Our internal policies cover data security, credit card compliance, and data breach response plans. Here are some key methods we use to manage the risk of personal information:

Physical data is stored in dedicated third-party data centers, ensuring the physical security of the data; All networks and servers are protected by firewalls, threat monitoring, robot blockers, and related encryption tools to prevent external threats; All wireless access points are protected by firewalls and threat monitoring; All endpoints are kept up to date with the latest patches; Physical network devices are replaced when they are no longer supported or their firmware is no longer updated by the vendor; Internet traffic is monitored to ensure that social media websites are blocked and alerts are set for behavior that violates our policies; All emails are scanned for threats and blocked when relevant; All personal data transmitted or received electronically is encrypted using SSL certificates for web traffic and other encryption methods adopted by our firewall and general threat monitoring; Third-party applications (such as online payment gateways) that work with Lueciga have been validated and comply with industry-standard data protection protocols. We use well-known fraud monitoring services in our online payment gateway.

How We Share Your Information
We may share your personal information with third-party service providers who help us operate our website and provide our services. We may also share your information with government authorities or law enforcement officials if required by law or if we believe in good faith that such disclosure is necessary to comply with legal obligations or to protect our rights or the safety of others.

Website Push Notifications

We engage third-party service providers to notify our customers of updates and marketing campaigns through website push notifications, provided that the customer has agreed to use such browser. These notifications include website updates and marketing campaign notifications.

If you have subscribed to receive website push notifications on your browser/device and wish to unsubscribe, please contact us or unsubscribe from website push notifications using the browser/device you used when you initially subscribed.

Your Rights
You have the right to access and update your personal information at any time. You may also opt-out of receiving marketing communications from us by clicking the unsubscribe link in any email we send you.

Security

We take information security very seriously and are committed to providing a secure platform for online transactions. Lueciga uses industry-standard Secure Socket Layer (SSL) protocol to encrypt credit card information, protecting its security when transmitted over the internet. This encryption obfuscates detailed information such as credit card numbers, billing information, and delivery addresses, making it typically unreadable by other computers and ensuring privacy and security.
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. We will post any updates to our website and indicate the date of the last update.

Contact Us
If you have any questions or concerns about our privacy policy, please contact us at service luecigahome@gmail.com

Thank you for coming lueciga.